Privacy Policy

KIDOZ Website and Software Development Kit

[Last Updated: May 17, 2018]

KIDOZ Ltd. (together with its subsidiaries, affiliates, employees, officers and directors, as applicable – collectively “Company” “KIDOZ” or “we” or “us” or “our “) is a mobile-driven company that provides a kid-safe environment and family-friendly designated products and mobile technology, such as our SDK, mobile apps, games, etc. (“Products”).

KIDOZ respects the privacy of its Users and Business Partners (both as defined below, and collectively “you”). We believe it is important for you to make informed decisions regarding the use of our Services based on your understanding of what information we collect while you use our Services, what we do with such information, how we process it, with whom we share it, as well as your rights and choices regarding your information held by us. For this purpose, we have established this privacy policy (“Privacy Policy”) which will further describe and detail our privacy practices while you use or otherwise interact with our following Products, in the event you are our Business Partner or a User (collectively “Services”):

  • Our website available at: http://kidoz.net/ (“Website”) which is intended as a general audience website that enables visitors to learn more about our Products, and further applicable content and tools for our Business Partners, families and parents (as applicable).
  • Our Software Developer Kit (“SDK”) implemented by our third-party mobile application developer partners (“Business Partners”) for the purpose of delivering children’s content-safe advertisements to users (“User(s)”) who download, use or otherwise interact with our Business Partner’s app (“App”).

For more details regarding the terms and conditions for use of the Website, please read our Terms of Use (“Terms of Use”), a current copy of which is available at http://kidoz.net/terms-of-use/. For more details regarding the terms and conditions for use of our SDK, please read our Publisher Terms of Service (“Publisher’s Terms”), a current copy of which is available at http://kidoz.net/sdk-terms-and-conditions/.

Note that, this Privacy Policy is an integral part of the Terms of Use and Publisher’s Terms (collectively the “Agreement”).

Please note that, this Privacy Policy solely applies to our privacy practices related to our Products, and it does not apply to the practices of companies that KIDOZ does not own or control or to people it does not employ or manage, as well as to our Business Partner’s privacy practices. Thus, we encourage you to review each App’s privacy policy in order to be aware of our Business Partners’ data collection and use practices while using their Apps.

 

ACCEPTANCE OF THE TERMS: BY USING THE SERVICES INCLUDING BUSINESS PARTNERS’ APPS, YOU HEREBY AGREE TO THE TERMS OF THIS PRIVACY POLICY AND TO THE COLLECTION AND USE OF CERTAIN INFORMATION, AS DESCRIBED IN THIS POLICY. ANY USE OR CONTINUED USE OF THE SERVICES CONSTITUTES YOUR AGREEMENT AND CONSENT TO THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT ACCESS OR DOWNLOAD THE APP OR OTHERWISE USE THE SERVICES.

 

IF YOU ARE A PARENT OR LEGAL GUARDIAN (18 YEARS OF AGE OR OLDER) AND YOU PROVIDE YOUR CONSENT TO YOUR CHILDREN’S USE OF THE SERVICES, YOU CONSENT AND AGREE TO THE COLLECTION, USE AND DISCLOSURE OF PERSONAL INFORMATION ABOUT YOU AND YOUR CHILDREN AS DESCRIBED IN THIS PRIVACY POLICY.

 

Children’s Information

Our Products, including our SDK, are designed as tools that enable kids to discover, launch and use our Business Partners’ Apps and other kid-friendly content safely, with parental controls managed through the Product. ­ Please note that the parental controls may vary (or may not be present) from Product to Product

Our Privacy Policy and our privacy practices adhere to the United States Children’s Online Privacy Protection Act (“COPPA”). We will not knowingly collect and store Personal Information directly from: (i) US resident children under 13 years of age without parental consent, except as permitted under COPPA; (ii) EU resident children under 16 years of age without parental consent, except as permitted under EU applicable law. If we believe that we have collected and stored Personal Information from a child (without the necessary parental consent or other legal basis to do so), we will delete the Personal Information provided as soon as feasibly possible. In any event, KIDOZ does not condition a child’s participation in or access to any online activity on the child providing more Personal Information than is reasonably necessary for that activity. If you are aware that your child has provided us with Personal Information not in accordance with the terms of this Privacy Policy, please contact us at: support@kidoz.net.

To learn more about COPPA, we recommend that you review this simple one-page informational guide from the kidSAFE Seal Program. You may also contact us, through the communication alternatives detailed herein (just scroll to the bottom of this Privacy Policy).

Types of Information We Collect

We may collect different categories of information from you, either Personal or Non-Personal Information (as defined below) depending on the nature of your interaction with the Services, whether you are a Business Partner, a User or a visitor to our Website (or otherwise use the Websites features), all as detailed below.

The first type of information is non-identifiable information that may be made available or gathered through your use of the Services; to clarify, we are not aware of your identity based on such information (“Non-Personal Information”). The Non-Personal Information that is being collected may include your aggregated usage information and technical information transmitted by your device, including: (i) certain software and hardware information such as: type of operating system, type of device, language preference, the time and date you access our Services, your actions within our Services (e.g., registration, pages viewed, etc.), the URLs from which you were directed to our Website, search queries, etc.; and (ii) approximate geo-location (Country).

The second type of information is individually identifiable information, namely information that identifies an individual or may with reasonable effort identify an individual (“Personal Information”). Personal Information includes either (depending on your interaction with the Services): (i) contact information which you have submitted voluntarily such as your name and email address; or (ii) certain identifiers, such as your Internet Protocol (“IP”) addresses (the addresses of computers on the Internet), or Advertising ID, IDFA (“Identifiers”).

Note that the Identifiers are considered “Personal Information” in many jurisdictions (such as the EEA, as well as under COPPA), thus, KIDOZ treats Identifiers as such and complies with applicable laws.

You are not required by law to provide us with any information. You can always refuse to supply Personal Information; however, you acknowledge that such refusal may prevent you from engaging in certain activities on the Website or Services. For example, if you are a Business Partner, we will not be able to provide you with the Services if you do not provide us with your name and email address, or, if you wish to receive our newsletter or communicate with us, we must obtain your email address.

In addition, in the event we combine Personal Information with Non-Personal Information, the combined information will be treated as Personal Information for as long as it remains combined.

Information we collect from visitors of our Website (Including Users and Business Partners)

 

Type of Information How Do We Use It?
In the event you contact us for support or other inquiries, either through the online form available in the Website, by sending us an email or by other means of communications we make available, you will provide us with your email address and may provide us with your name. We will use this information solely for the purpose of responding to your inquiries and providing you with the support you have requested.
In the event you wish to report us regarding Abusive Content or Copyrights Infringement you will be required to provide us with your name and email address and may be asked to provide your mailing address. We will use this information solely for the purpose of communicating with you regarding your report.
In the event you are interested in joining our team, and wish to submit your CV to published job offers, you will be required to provide us with your name, email address, and CV. You may also be asked to provide us with your phone number, location (City) and LinkedIn profile. Your provision of personal information in connection with recruiting is voluntary, and you determine the extent of information you provide us. We do not request or require sensitive personal information concerning religion, health, sexual orientation, or political affiliation in connection with recruiting. We will use the information you have provided solely to communicate with you, to manage our recruiting and hiring processes, and for compliance with corporate governance and legal and regulatory requirements. If you are hired, the information may be used in connection with employment and corporate management.
Identifiers We may collect Identifiers from visitors of our Website. We will use it in order to fulfil our legitimate interests of operating, managing our Websites, customizing and improving our Website and the content available therein.
We also collect certain technical Non-Personal Information (as detailed below) which relates to your use of the Website, the amount of time you spent viewing certain portions of the Website, etc.

 

We use this technical Non-Personal Information for the purpose of: (i) our legitimate interests of operating, providing, maintaining, protecting, managing, customizing and improving our Website and Services and the way in which we offer them; (ii) enhancing your experience with the Services; (iii)  our legitimate interests of auditing and tracking usage statistics and traffic flow, and detecting fraud, security or technical issues in connection with the Services; (iv) perform research, for analytical and statistical purposes, to improve our Services.

 

Information We Collect from Business Partners

If you are a Business Partner, we may collect the following information:

 

Type of Information How Do We Use It?
In order to use our SDK and related services, you will be required to create a Publisher Account. During the registration flow you may provide us with certain information such as: full name, email address, company name and applicable URLs. Further, during the registration process the Business Partner will be required to create a password, at which time you thereby represent and warrant that you are responsible for maintaining the confidentiality of your details and password. You represent and warrant that you will not provide inaccurate, misleading or false information to KIDOZ.

You may also choose to sign in with your Facebook or Google account.  The information we will receive depends on your privacy settings with the network and you should always review, and if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to our Services.

We will use this information for the purpose of performing our contract with you, provide you with the Services you have requested, and designate your account in order to display the applicable information on your account dashboard. We will use the email address in order to send you needed information related to the Services and our business engagement (e.g., send you a Welcome message, to notify you regarding any updates to our Products, changes in our requirements or privacy practices, and additional occasional communications related to the Services) as well as verify your identity.
If you voluntarily subscribe to our newsletter you will be asked to provide us with your email address. You can unsubscribe at any time using the unsubscribe option within the body of the newsletter or by contacting customer support at support@kidoz.net. We will use your email address in order to send you information related to our Services and to keep you up to date regarding new Products, related news, updates, etc.

 

We also collect certain technical Non-Personal Information (as detailed below) that relates to your use of the Website including your Publisher Account, the amount of time you spent viewing certain portions of the Website, etc.

 

We use this technical Non-Personal Information for the purpose of: (i) our legitimate interests of operating, providing, maintaining, protecting, managing and customizing our Website and Services and the way in which we offer them; (ii) enhancing your experience with the Services; (iii)  our legitimate interests of auditing and tracking usage statistics and traffic flow, and detecting fraud, security or technical issues in connection with the Services; (iv) perform research, and gather demographic information for analytical and statistical purposes, to improve our Services.

 

Information we Collect from Users

Our SDK, which is integrated into a Business Partner’s App, is a piece of software that allows our Business Partners to provide Users with customized advertisements designated to children, both in terms of children’s safe content, as well as in terms of data collection. Meaning, we will not collect through our SDK any Personal Data without parental consent, except as permitted under applicable law and detailed below. In addition, we do NOT use any Personal Information collected for profiling (e.g., behavioral advertising) or cross device tracking. We solely serve contextual ads (e.g., if the User is interacting with a painting app, we will present advertisements related to painting). In case we need to collect any other Personal Information, which is not listed here, we will ensure parental consent is obtained before doing so, in the event required by applicable law.

If you are a User, we may collect the following information:

 

Type of Information How Do We Use It?
Approximate GEO location data We will use this information solely in order to determine the User’s country and to target the applicable advertising campaign. Meaning, if the User is located in a country where the official language is Spanish, the advertisement represented shall be in that language.
Identifiers

 

·       We will use the Identifiers we collect for two purposes: (i) targeting the applicable advertising campaign (for example, to enable ad frequency capping); and (ii) maintaining or internally analyzing the functioning of our Services.

·       In any event, we use the Identifier solely for internal support purposes and/or in compliance with COPPA regulations

We also collect certain technical Non-Personal Information (as detailed below) which relates to the Users use of the App.

 

We use this technical Non-Personal Information for the purpose of: (i) our legitimate interests of operating, providing, maintaining, protecting, managing, customizing and improving our Services and the way in which we offer them; (ii) enhancing your experience with the Services; (iii)  our legitimate interests of auditing and tracking usage statistics and traffic flow, and detecting fraud, security or technical issues in connection with the Services; (iv) perform research, for analytical and statistical purposes, to improve our Services.

 

We may use data in an aggregated, non-specific format for analytical purposes. Information is anonymous and aggregated and we will not link statistical information to any Personal Information. We may share such statistical information with our partners, without restriction. We also compile demographic data and usage-related information for a variety of uses in an aggregated or anonymized manner intended to remove or obscure any personal information which can identify any individual user.

In addition to the above, we may offer blogs or other Public Forums (as defined in the “Terms of Service” governing the use of the Products) as well as other features in which a parent or other adult may provide us with Submissions (as defined in the Terms of Service), but we take measures, including live moderation, so that users cannot communicate Personal Information through these Public Forums. If you use a Public Forum on the Website, and disclose Personal Information that we do not detect, you should be aware that such information could be read, collected or used by other users. We are not responsible for any Personal Information you choose to submit in these Public Forums.

How We Collect Information

Depending on the nature of your interaction with the Services, KIDOZ may collect information as follows:

  • Automatically – KIDOZ primarily collects information from Users when a Business Partner serves an advertisement to a User through our SDK, as detailed above. In addition, we may use Cookies (as elaborated in the Section below) to gather some information automatically.
  • Provided by you voluntarily – meaning, if and when you choose to provide us with information such as through a registration process, newsletter registration, contact us communications, etc. all as detailed in this Privacy Policy.

Cookies

We may use software technologies such as unique identifiers or “cookies” to collect and store information related to your interactions with the Website. Cookies are small data files that are placed onto your device by our servers. We may use temporary session cookies, which are terminated when you close the current session, to store certain Personal Information provided by you for purposes of administering that session. We also may use persistent cookies, which remain saved on your device after the current session is closed, to store information to facilitate future sessions. Most browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies or to notify you when a cookie is being placed on your device. Each browser is different, but generally users can remove cookies by following directions provided in the browser’s “help” file. Also, you are free to delete any existing cookies at any time. Please note that, if you reject cookies or disable cookies, some features of the Website may not function properly. 

Disclosure of Information

We do not disclose, share, sell, rent or otherwise distribute any of your Personal Information with or to any independent third parties unless as specified herein:

  • Authorized Disclosures – we may disclose your Personal Information to third parties when you consent to a particular disclosure of your Personal Information. Please note that once we share your information with another third party, that information becomes subject to the other third party’s privacy practices.
  • Business Transfers – we may transfer our databases containing your Personal Information if we sell our business or any part of it. In the event of the aforementioned, our affiliated companies or acquiring company will assume the rights and obligations as described in this Privacy Policy.
  • Law Enforcement related disclosure – we may be required to share information (including Personal Information) collected in the event the information is required by law in order to prevent, investigate, or take action regarding illegal activities, situations involving potential threats to physical safety, rights, property or of any person, suspected fraud and violations of our Terms of Use. In addition, we will share information in response to legal process, court orders, subpoenas, or to establish or exercise our legal rights or defend against legal claims.
  • Business Partners, Service Providers, Affiliates, and Subcontractors – we may disclose information, including Personal Information, we collect from and/or about you to our trusted affiliates, personnel, licensors, contractors, service providers, subcontractors and business partners who may use such information to help us provide you with the Services; for example, we will share the email addresses of users who have registered to our Newsletter, in order to provide them with direct marketing services. We authorize these third-party service providers to use Personal Information only for the purpose of providing the specific services requested by us.
  • Identifiers – we may share Identifiers, for the purpose of operating our business and providing the Services, meaning to serve the advertisements through our SDK, as well as to calculate payments and detect fraud, security or technical issues in connection with the Services.

Data Retention

We retain this collected information as long as it remains necessary for the purposes set forth above, all in accordance with applicable laws, or until an individual expresses a preference to opt-out. We may at our sole discretion, delete or amend information from our systems, without notice to you, once we deem it is no longer necessary for such purposes.

How we Protect Information

KIDOZ is committed to protecting your Personal Information. Thus, KIDOZ has implemented technical, physical and administrative security measures to protect the Personal Information submitted to and collected by us, both during transmission and once we receive it. In addition, KIDOZ limits access to your information on its servers, and it is password-protected as well as encrypted. The data collected by us is stored in the AWS data servers; for more information regarding the data security provided by AWS, please see: https://aws.amazon.com/security/. For additional information regarding KIDOZ’s security measures, please see: http://kidoz.net/security/. You should be aware, however, that there is no data that is transmitted over the Internet that can be guaranteed 100% secure in transmission or safe from theft or illegal capture.

Your Rights, Choices and Control of Your Personal Information:

Your Rights

You have a right to know what information we hold about you and, in some cases, to have such information communicated to you. You may also ask for our confirmation as to whether or not we process your Personal Information. Subject to the limitations in applicable law, you may also be entitled to obtain from us the Personal Information you provided to us in a structured, commonly-used, and machine-readable format, and may have the right to transmit such Personal Information to another party.

Your principal rights under applicable data protection law in relation to your Personal Information are as follows:

  • the right to access any information which is provided by you;
  • the right to rectification;
  • the right to erasure;
  • the right to restrict processing;
  • the right to object to processing;
  • the right to data portability;
  • the right to complain to a supervisory authority; and
  • the right to withdraw consent (to the extent applicable).

We provide you with the ability to exercise certain choices and controls in connection with our treatment of your Personal Information, depending on your relationship with us. If you wish to exercise any or all of the above rights, please contact us by email at: support@kidoz.net, or contact our Data Protection Officer at: dpo@kidoz.net, and let us know that you wish to exercise your right of access and specify what Personal Information you would like to receive. Where we are not able to provide you with the information which you have requested, we will endeavor to explain the reasoning for this. We reserve the right to ask for reasonable evidence to verify your identity before we provide you with any such information in accordance with applicable law. In addition, the process of locating and deleting the data may take up to one (1) month in accordance with applicable law. Data privacy and related laws in your jurisdiction may provide you with different or additional rights related to the data we collect from you, which may also apply.

Business Partners Direct Marketing

We may send our Business Partners an email or other messages about us or our Services. Our Business Partners can remove their Personal Information from our mailing list and stop receiving promotional communications from us by following the unsubscribe link located at the bottom of each communication or by emailing us at support@kidoz.net.  Please note that even if you unsubscribe, we reserve the right to send you service-related communications, including service announcements and administrative messages, relating either to your Publisher Account or to your transactions with the Services, without offering you the opportunity to opt out of receiving them unless you cancel your Publisher Account.

Opt – Out

You may easily opt out of the data collection, sharing process and targeted advertising services related to our Service. Please note that even if you opt-out, you will still receive content and advertising from KIDOZ. Opting-out simply means that the advertisements you do receive from us may not be contextual or repetitive ads may be displayed

Mobile Opt-out:

You may limit the disclosure of certain information by your mobile device to us and our Business Partners by adjusting the settings on your mobile device. You should review your device settings and instructions. Notwithstanding, we provide the following instructions solely for informational purposes (as they might be revised by the device supplier): For iOS mobile Devices, go to “Settings” from your Device’s home screen; scroll down to “Privacy”; select “Advertising”; and turn on “Limit Ad Tracking.” For Android mobile Devices, go to “Google Settings” on your Device; select “Ads”; and check the box labeled “Opt Out of Interest-Based Ads.” Please read your device-specific information to learn how to opt-out:

Android-https://support.google.com/ads/answer/2662922

iOS–https://support.apple.com/en-il/HT205223.

Website Opt-out:

You may control how your browser responds to cookies by adjusting the privacy and security settings of your web browser.

Please refer to the support page of the browser you are using. In this regard, following are some links that you may find useful:

Industry Standards

You may opt out of certain advertisers’ cookies and browser-enabled, interest-based advertising at the Network Advertising Initiative’s (“NAI”) website – NAI consumer opt-out and the Digital Advertising Alliance’s (“DAA”) website – DAA opt-out page.

Business opt-out

Our Business Partners may also provide ways for you to opt out from or limit their collection of information from and about you. Please refer to the privacy policies for the Apps to learn more about the privacy practices of our Business Partners.

If you have any additional complaints about your privacy rights, please initially contact the Data Protection Officer. Please note that you have the right at any time to contact your local data protection authority. You may also contact us at: support@kidoz.net , or as detailed below, and we will be happy to assist you. Note that once you opt out, part of the Services provided by us might no longer be available and some features may not work if you revoke the data transfer.

Third Party Sites and Services

This Privacy Policy applies solely to the information collected by KIDOZ through the Services and does not apply to any other websites, applications or services. Portions of the Website or Services (including, without limitation, advertisements) may involve linking to or using websites or services belonging to third parties, such as various icons, shortcuts or other means of access. The Website and/or Services may also provide you with links to access the applications of third party vendors or companies. We have no control over third-party sites or services, including Business Partner’s Apps, and all use of third-party sites or services, including Business Partner’s Apps, is at your own risk. We cannot accept responsibility for the privacy practices of any such third parties or Business Partners. We are not responsible for content available by means of such sites, services or Apps. KIDOZ does not endorse any products or services offered by third parties or by our Business Partners and we urge you to exercise caution in using third-party sites, services or Apps and review their privacy practices.

Changes to This Privacy Policy

This policy may change from time to time and we will post the amended terms on the Website and notify you by email of substantial changes. Amended terms will take effect immediately for new users, and 10 days after they are posted for existing users. You should review the Privacy Policy periodically to remain informed of any changes. You agree to accept posting of a revised Privacy Policy as actual notice to you. Your continued use of the Services following any changes to this Privacy Policy have been posted as of the “Last Updated” date above (or, if applicable, notified) signifies your acceptance of those changes. If you do not agree to the revised Privacy Policy, please refrain from using our Services and contact us by sending an email to: support@kidoz.net.

Comments and Questions

If you have any comments or questions about our privacy policy, please contact us at:

KIDOZ Ltd.

12 Haomanut Street,
Poleg Industrial Park
PO BOX 8517
Netanya, Israel
+972-9-779-6366

You can also contact us via email at: support@kidoz.net.

Data Protection Officer

If you have any requests regarding the data collected under this Privacy Policy, including without limitation, requests to remove, delete, amend, modify or transfer the data, please contact our Data Protection Officer at: dpo@kidoz.net.

Please be sure to include your information in any correspondence to us so that we can respond to your inquiry in a timely manner.